ESIC UDC case studies
ESIC UDC · Put your knowledge to work in context.
The ESIC Upper Division Clerk (UDC) examination is the recruitment test used by the Employees' State Insurance Corporation, a statutory body under the Ministry of Labour and Employment, to fill clerical posts in its offices and hospitals across India. It suits graduates who want a stable central-government clerical career and are comfortable with a broad, speed-driven syllabus rather than a single technical specialism. The ESIC UDC case studies are 5 cases and about 3,461 words.
1Insurance scheme enrolment for a four-member household
Four members of one household hold savings accounts in the same bank, and the branch's scheme desk is enrolling customers for the Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), the Pradhan Mantri Suraksha Bima Yojana (PMSBY) and the Atal Pension Yojana (APY). The household consists of Ramesh, 46, an auto-rickshaw driver; his wife Sunita, 43, who works as domestic help; their son Amit, 24, a postgraduate student with no taxable income; and Ramesh's mother Kamla, 69.
678 words, about 3 min2Scheduling five pending inspections under fixed conditions
A branch has to complete five pending inspections - files A, B, C, D and E - one on each working day from Monday to Friday, one file per day. The supervisor's note records four conditions: (i) file C is taken up exactly two days after file A (if A is on Monday, C is on Wednesday); (ii) file E is taken up on Thursday; (iii) file B is taken up immediately before file D; (iv) no file is repeated and no working day is left vacant.
703 words, about 4 min3Clearing a claim backlog before a regional deadline
A divisional office begins July with 9,600 pending claim files. The branch has 8 clerks, each clearing 30 files on a working day, and the office works 22 days a month.
678 words, about 3 min4Correcting a draft notice before circulation
A clerk in a district office is asked to circulate a one-page notice telling beneficiaries that, from 1 September, reimbursement claims will be accepted only through the online portal. Working in a hurry, the clerk produces this draft: 'It is hereby informed to all the beneficiaries that from 1 September claims must be submitted through the online portal only.
697 words, about 3 min5Diagnosing a corrupted policyholder worksheet
An Upper Division Clerk maintains a single worksheet of 2,400 policyholders: column A employee code, column B name, column C premium in rupees, column D date of joining, column E mobile number. Work has gone wrong in three places.
705 words, about 4 min