IPMA Level C study materials
IPMA Level C study resources

IPMA Level C key terms

IPMA Level C · Get comfortable with the vocabulary.

Project

A temporary organisation of people and resources set up to deliver a defined set of outputs within agreed constraints of time, cost and quality, after which the organisation is disbanded.

Related: Programme, Project Life Cycle, Deliverable
Programme

A group of related projects and change activities managed together in a coordinated way to achieve benefits that could not be obtained by managing the projects separately.

Related: Project, Portfolio, Benefits Realisation
Portfolio

The complete collection of an organisation's projects, programmes and other change initiatives, grouped and prioritised to support strategic objectives and to balance risk against available capacity.

Related: Programme, Project, Strategic Alignment
Deliverable

A tangible or intangible output, product or result that is produced at the end of a work package, phase or project and that can be verified against defined acceptance criteria.

Related: Work Package, Scope Baseline, Milestone
Work Breakdown Structure (WBS)

A hierarchical decomposition of the total scope of work into progressively smaller, manageable components that can be estimated, scheduled and assigned to a responsible person.

Related: Work Package, Scope Baseline, Deliverable
Work Package

The lowest-level element of a work breakdown structure, small enough to be estimated, scheduled, controlled and assigned to a single owner without further subdivision.

Related: Work Breakdown Structure (WBS), Deliverable, Responsibility Assignment Matrix
Scope Baseline

The approved combination of scope statement, work breakdown structure and its dictionary, used as the reference against which scope changes and completion are controlled.

Related: Work Breakdown Structure (WBS), Change Control, Deliverable
Milestone

A significant, zero-duration point in the schedule marking the completion of a key deliverable, a decision gate or another event of particular interest to stakeholders.

Related: Phase Gate, Deliverable, Gantt Chart
Critical Path

The longest sequence of dependent activities through the schedule network, which determines the shortest possible project duration and shows where any delay directly extends the end date.

Related: Float, Schedule Network, Gantt Chart
Float (Slack)

The amount of time an activity can be delayed without delaying a dependent successor or the project end date; activities on the critical path have zero float.

Related: Critical Path, Schedule Network, Baseline
Schedule Network

A diagram showing activities as nodes and their logical dependencies as connecting arrows, used to calculate early and late dates, float and the critical path.

Related: Critical Path, Float, Gantt Chart
Gantt Chart

A horizontal bar chart that plots activities against a calendar timeline, showing durations, start and finish dates, dependencies and progress in a single visual overview.

Related: Milestone, Schedule Network, Baseline
Earned Value Management (EVM)

A performance measurement technique that compares the planned value of work scheduled, the earned value of work completed and the actual cost incurred to forecast cost and schedule outcomes.

Related: Baseline, Progress Reporting, Change Control
Baseline

An approved, frozen version of scope, schedule, cost or quality plans that serves as the fixed reference point against which actual performance and changes are measured.

Related: Earned Value Management (EVM), Change Control, Scope Baseline
Change Control

The formal process by which proposed changes to a baselined product or plan are documented, evaluated for impact, approved or rejected by an authorised body, and then implemented.

Related: Baseline, Scope Baseline, Configuration Management
Configuration Management

The discipline of identifying, recording, controlling and verifying the versions of products and documents so that the correct version is always known and used.

Related: Change Control, Deliverable, Quality Assurance
Risk Register

A living document listing identified risks together with their causes, potential effects, assessed probability and impact, owners, planned responses and current status.

Related: Risk Response, Risk Appetite, Issue Log
Risk Response

A planned action chosen to deal with an identified risk, typically avoiding, transferring, mitigating or accepting it, with a named owner and a trigger for implementation.

Related: Risk Register, Risk Appetite, Issue Log
Issue Log

A record of problems that have already occurred and are affecting the project, showing each issue's description, owner, priority, actions taken and resolution status.

Related: Risk Register, Escalation, Stakeholder Engagement
Phase Gate

A formal decision point between project phases at which governance bodies review deliverables and business case viability before authorising the next phase or stopping the work.

Related: Milestone, Business Case, Project Sponsor
Business Case

The documented justification for a project, setting out expected benefits, costs, risks and strategic fit, and reviewed at decision points to confirm the investment remains worthwhile.

Related: Phase Gate, Benefits Realisation, Strategic Alignment
Benefits Realisation

The process of ensuring that the outcomes and advantages promised in the business case are actually delivered and sustained after the project's outputs are handed over.

Related: Business Case, Programme, Deliverable
Governance

The framework of decision rights, policies, structures and accountability through which senior bodies direct, oversee and hold a project or programme to account for its performance.

Related: Project Sponsor, Phase Gate, Escalation
Project Sponsor

The senior individual who owns the business case, secures resources, provides executive support and is accountable to governance bodies for the project's overall success.

Related: Governance, Business Case, Stakeholder Engagement
Escalation

The act of referring a decision, issue or risk to a higher authority when it exceeds the delegated limits or competence of the person currently responsible for it.

Related: Issue Log, Governance, Stakeholder Engagement
Strategic Alignment

The degree to which a project's objectives, outputs and priorities fit and contribute to the organisation's stated strategy, mission and longer-term goals.

Related: Portfolio, Business Case, Benefits Realisation
Compliance

Conformity with applicable laws, regulations, standards, contracts and internal policies, including the obligation to demonstrate that conformity through records and controls.

Related: Governance, Sustainability, Change Control
Sustainability

The consideration of environmental, social and economic impacts in project decisions so that outputs meet present needs without compromising future generations or the organisation's long-term viability.

Related: Compliance, Strategic Alignment, Stakeholder Engagement
Power and Interest Grid

An analysis tool that maps stakeholders according to their influence over the project and their concern about its outcomes, guiding how closely each should be engaged.

Related: Stakeholder Engagement, Stakeholder Analysis, Communication Plan
Stakeholder Analysis

The systematic identification of individuals and groups affected by or able to affect the project, and assessment of their interests, influence, expectations and likely attitude.

Related: Power and Interest Grid, Stakeholder Engagement, Communication Plan
Stakeholder Engagement

The planned and ongoing process of building and maintaining constructive relationships with stakeholders through timely information, consultation and involvement in decisions that affect them.

Related: Stakeholder Analysis, Communication Plan, Power and Interest Grid
Communication Plan

A documented schedule defining what information will be shared with which stakeholders, in what format, by whom and at what frequency, plus how feedback will be gathered.

Related: Stakeholder Engagement, Stakeholder Analysis, Progress Reporting
Cultural Awareness

The ability to recognise how values, norms, language and behaviour differ across national, organisational and professional groups, and to adapt one's own conduct accordingly.

Related: Stakeholder Engagement, Emotional Intelligence, Communication Plan
Leadership

The ability to give direction, align and motivate people towards shared project goals, adapting one's style to the situation and taking responsibility for outcomes.

Related: Emotional Intelligence, Team Development, Conflict Resolution
Emotional Intelligence

The capacity to perceive, understand and regulate one's own emotions and to recognise and respond appropriately to the emotions of others in working relationships.

Related: Leadership, Conflict Resolution, Cultural Awareness
Conflict Resolution

The set of behaviours used to address disagreements constructively, moving from positions to underlying interests, so that relationships and project performance are preserved.

Related: Negotiation, Emotional Intelligence, Team Development
Negotiation

A structured dialogue aimed at reaching an agreement acceptable to all parties by exchanging information, exploring options and trading concessions within defined mandates.

Related: Conflict Resolution, Stakeholder Engagement, Leadership
Team Development

The deliberate building of a group's capability and cohesion through shared goals, clear roles, trust, feedback and progressive movement through recognised stages of group formation.

Related: Leadership, Responsibility Assignment Matrix, Conflict Resolution
Responsibility Assignment Matrix

A table that links work packages or activities to the people responsible, accountable, consulted or informed, making ownership and involvement explicit and preventing gaps.

Related: Work Package, Team Development, Leadership
Competence

The demonstrated ability to apply knowledge, skills and personal attitudes to achieve the intended results in a given context, evidenced by observable behaviour rather than by knowledge alone.

Related: Competence Baseline (ICB4), Competence Element, Behavioural Indicator
Competence Baseline (ICB4)

The reference framework of project, programme and portfolio management competences, organised into Perspective, People and Practice areas, used to describe and assess professional capability.

Related: Competence, Competence Element, Behavioural Indicator
Competence Element

A single named competence within the baseline, such as governance or leadership, described through its purpose, key aspects and the behaviours that indicate its effective use.

Related: Competence, Competence Baseline (ICB4), Behavioural Indicator
Behavioural Indicator

An observable, assessable action or statement showing whether and how well a competence element is being applied in real work situations.

Related: Competence Element, Competence Assessment, Evidence Portfolio
Competence Assessment

The structured evaluation of a candidate's demonstrated competences against the baseline, using multiple evidence sources to judge whether the required level has been reached.

Related: Behavioural Indicator, Evidence Portfolio, Self-Assessment
Evidence Portfolio

A candidate's organised collection of work products, project documents and reflective accounts used to demonstrate that each required competence has been applied in practice.

Related: Competence Assessment, Behavioural Indicator, Self-Assessment
Self-Assessment

The candidate's own structured judgement of their competences against the baseline, used to identify strengths and development needs before formal assessment.

Related: Competence Assessment, Evidence Portfolio, Reflective Practice
Reflective Practice

The habit of reviewing one's own actions and their outcomes, drawing lessons and deliberately adjusting future behaviour so that competence continues to develop.

Related: Self-Assessment, Lessons Learned, Competence Assessment
Lessons Learned

Insights captured from experience and reviews about what worked and what did not, recorded so that future projects and the wider organisation can benefit.

Related: Reflective Practice, Quality Assurance, Progress Reporting
Quality Assurance

The planned, systematic activities that provide confidence that processes and outputs will meet defined quality requirements, as distinct from checking finished products.

Related: Configuration Management, Lessons Learned, Deliverable
Progress Reporting

The regular, structured communication of actual versus planned performance in scope, schedule, cost and quality, enabling stakeholders to take informed corrective decisions.

Related: Earned Value Management (EVM), Communication Plan, Baseline
Risk Appetite

The amount and type of uncertainty an organisation or sponsor is willing to accept in pursuit of objectives, which sets the threshold for how risks should be treated.

Related: Risk Register, Risk Response, Governance
Project Life Cycle

The series of phases through which a project passes from initiation to closure, each with distinct deliverables, controls and decision points.

Related: Project, Phase Gate, Deliverable