Registered Seller Examination case studies
Registered Seller Examination · Put your knowledge to work in context.
The Registered Seller Examination is a multiple-choice credential for people who want to demonstrate working command of running a seller account on a third-party online marketplace. It suits new sellers preparing to launch, existing sellers who learned the platform by trial and error, and staff such as account managers or listing specialists who need a shared baseline. The Registered Seller Examination case studies are 5 cases and about 4,872 words.
1The 1.9% Order Defect Rate: Reading the Account Health Dashboard Under Pressure
You sell pour-over coffee kettles under a private label. On the 1st of the month your Account Health page shows: Order Defect Rate 1.9%, pre-fulfillment cancel rate 2.4%, late shipment rate 3.2%, valid tracking rate 96%.
950 words, about 5 min2Design Patent Complaint Plus a Compliance Gap on the Same Children's Listing
You are the sole seller of a silicone teething necklace listed in the Baby category. You have just received notice that the listing was removed after a rights-owner complaint alleging infringement of a US design patent covering the pendant shape and the breakaway clasp.
931 words, about 5 min3Reconciling a Payout That Came In $3.60 per Unit Light
You sell a 32 oz stainless-steel insulated tumbler as a single-variation FBA listing at 32.99 with free shipping. Last month: 1,240 units sold, 38 returned (3.1%), 2,150 of Sponsored Products spend, and a 15%-off coupon clipped on 410 units.
919 words, about 5 min4A Carrier Hub Closure, 61 Open Orders, and Three Customers Asking for Things You Cannot Do
You are a seller-fulfilled (FBM) seller of replacement vacuum filters shipping from Columbus, Ohio, with a 2-business-day handling time and a 3–5 day transit promise. On Tuesday a winter storm closes the regional carrier hub for 60 hours.
1,039 words, about 5 min5A Variation Family That Should Not Be One Family
You sell resistance bands. You built one ASIN family under the variation theme "Size" containing six children: 5-pack light, 5-pack medium, 5-pack heavy, 15-pack (all three), a 5-pack plus door-anchor bundle, and a 5-pack of the previous generation with different connector hardware.
1,033 words, about 5 min