Registered Seller Examination study guide
Registered Seller Examination · Work through your exam, one topic at a time.
The Registered Seller Examination is a multiple-choice credential for people who want to demonstrate working command of running a seller account on a third-party online marketplace. It suits new sellers preparing to launch, existing sellers who learned the platform by trial and error, and staff such as account managers or listing specialists who need a shared baseline. The Registered Seller Examination study guide has 10 sections and about 2,526 words.
01Marketplace Rules, Policies, and Seller Code of Conduct
This domain tests whether you can locate the rule that governs a situation, apply the stricter of overlapping rules, and predict how enforcement escalates. Questions often present a seller who wants to do something commercially attractive but procedurally wrong.
329 words, about 2 min02Account Setup, Verification, and Identity Requirements
This domain tests the identity chain behind a selling account: who the legal seller is, who controls it, where money goes, and whether the documents agree. Most questions are mismatch questions.
302 words, about 2 min03Product Listing Creation, Categorization, and Catalog Accuracy
This domain tests whether a listing is discoverable, correct, and attached to the right catalog record. The exam rewards precise attribute use and penalizes keyword stuffing and variation misuse.
267 words, about 1 min04Product Compliance, Safety, Restricted Products, and Intellectual Property
This domain tests pre-listing diligence: is the product legal to sell, safe, documented, and non-infringing? Questions often combine two issues, such as a restricted category plus a trademark.
263 words, about 1 min05Pricing, Fees, and Payments
This domain tests unit economics: which fees apply, when they are charged, and how a price change affects margin and eligibility. Expect a calculation question.
262 words, about 1 min06Inventory Management and Fulfillment Operations
This domain tests flow: from supplier to inbound shipment to sellable inventory, and the controls that prevent stockouts and excess. FBA: seller ships to a fulfillment center; the marketplace stores, picks, packs, and ships.
219 words, about 1 min07Order Handling, Shipping, and Customer Service
This domain tests the clock: ship-by dates, tracking, and buyer communication. Most failures are timing failures.
235 words, about 1 min08Returns, Refunds, and Dispute Resolution
This domain tests who pays, when, and what evidence wins. Return policy and dispute policy are separate.
222 words, about 1 min09Seller Performance Metrics and Account Health
This domain tests metric definitions and the appeal path. Order defect rate (ODR) = orders with defects / total orders, usually measured over a rolling window.
226 words, about 1 min10Advertising, Promotions, and Sales Growth Tools
This domain tests campaign math and eligibility. Sponsored ads are keyword- or product-targeted.
201 words, about 1 min