Registered Seller Examination study materials
Registered Seller Examination study resources

Registered Seller Examination study plan

Registered Seller Examination · Give each week a clear focus.

8 weeks · About 6 hours per week

Week 1

Marketplace Rules, Policies, and Seller Code of Conduct

  • Map the seller code of conduct into a one-page checklist of prohibited behaviors, enforcement triggers, and appeal paths

  • Write plain-language summaries of the marketplace's core policy areas (listing standards, prohibited practices, communication rules) in your own words

  • Draft five realistic policy-violation scenarios and state which rule each breaks and the likely consequence

  • Build a glossary of 20 policy terms with a one-sentence definition for each

Your checkpoint

A 2-page policy cheat sheet plus a 20-term glossary, self-quizzed to at least 90% recall

Week 2

Marketplace Rules, Policies, and Seller Code of Conduct & Account Setup, Verification, and Identity Requirements

  • Trace the end-to-end account setup and verification flow, listing each document and data point required at every step

  • Explain how identity, business, and banking verification differ and what causes each to fail

  • List the top 10 causes of verification rejection and the corrective action for each

  • Create a timeline of what a new seller must complete before their first listing goes live

Your checkpoint

A verification readiness checklist with 15+ items and a mock submission you can walk through without notes

Week 3

Product Listing Creation, Categorization, and Catalog Accuracy

  • Deconstruct a compliant product listing into its required and optional attributes and state the rule for each

  • Practice categorizing 15 sample products into the correct category and justify each choice

  • Identify the most common catalog-accuracy errors (variation misuse, mismatched attributes, duplicate listings) and how to fix them

  • Write three complete sample listings (title, bullets, description, attributes) that meet accuracy standards

Your checkpoint

A catalog-accuracy workbook with 15 categorized products and 3 fully written compliant listings

Week 4

Product Compliance, Safety, Restricted Products, and Intellectual Property

  • Classify 20 products as allowed, restricted, or prohibited, citing the governing rule for each

  • Outline the documentation required for regulated categories (safety certifications, labeling, warnings)

  • Explain the difference between trademark, copyright, patent, and trade dress issues and give one example of each

  • Draft a pre-listing compliance review checklist a seller can run in under 10 minutes

Your checkpoint

A compliance triage sheet covering 20 products plus a one-page pre-listing IP and safety checklist

Week 5

Pricing, Fees, and Payments & Inventory Management and Fulfillment Operations

  • Build a fee model that computes total cost of a sale across referral, fulfillment, storage, and other charges for three price points

  • Calculate landed cost, break-even price, and margin for five sample products

  • Compare fulfillment options on cost, speed, and control, and state when each is preferable

  • Design a replenishment rule (reorder point and quantity) for two products with different velocity

Your checkpoint

A pricing and fulfillment spreadsheet with worked examples for 5 products and 2 replenishment rules

Week 6

Order Handling, Shipping, and Customer Service & Returns, Refunds, and Dispute Resolution

  • Map the order lifecycle from placement to delivery, naming the seller obligation and deadline at each stage

  • Write four customer-service response templates (pre-sale question, delay, damage, return request) that stay within policy

  • Walk through the return and refund flow, including who pays return shipping in common scenarios

  • Explain how to respond to a chargeback or dispute, including evidence to submit and timelines

Your checkpoint

An order-handling playbook with a lifecycle map, 4 templates, and a dispute-response evidence list

Week 7

Seller Performance Metrics and Account Health & Advertising, Promotions, and Sales Growth Tools

  • Define each core performance metric, its formula, and the threshold that puts an account at risk

  • Diagnose three hypothetical account-health problems and propose a corrective action plan for each

  • Compare advertising and promotion tools by objective (launch, clearance, brand awareness) and pick the right tool for each

  • Draft a 30-day launch ad plan with budget, targeting logic, and success metrics

Your checkpoint

An account-health dashboard template plus a 30-day advertising plan with budget and KPIs

Week 8

Marketplace Rules, Policies, and Seller Code of Conduct & Product Listing Creation, Categorization, and Catalog Accuracy & Product Compliance, Safety, Restricted Products, and Intellectual Property

  • Take two full-length practice exams under timed conditions and log every missed question by domain

  • Re-study your three weakest sub-topics and rewrite the relevant cheat-sheet sections

  • Re-drill the highest-weight domains until you score 85% or better on each

  • Review all prior deliverables for gaps and consolidate them into a single exam-day reference sheet

Your checkpoint

Two timed practice scores of 85%+ plus a consolidated one-page exam-day reference sheet

Milestones

Week 2: Can explain every verification step and rejection cause from memory, and score 80%+ on a self-made policy and verification quiz

Week 4: Correctly classify 18 of 20 products as allowed, restricted, or prohibited and name the governing rule for each

Week 6: Complete a full order-to-refund walkthrough with no policy gaps, and produce all four service templates

Week 8: Score 85%+ on two timed practice exams and show a written remediation log for every missed question