Registered Seller Examination study plan
Registered Seller Examination · Give each week a clear focus.
8 weeks · About 6 hours per week
Marketplace Rules, Policies, and Seller Code of Conduct
Map the seller code of conduct into a one-page checklist of prohibited behaviors, enforcement triggers, and appeal paths
Write plain-language summaries of the marketplace's core policy areas (listing standards, prohibited practices, communication rules) in your own words
Draft five realistic policy-violation scenarios and state which rule each breaks and the likely consequence
Build a glossary of 20 policy terms with a one-sentence definition for each
Your checkpoint
A 2-page policy cheat sheet plus a 20-term glossary, self-quizzed to at least 90% recall
Marketplace Rules, Policies, and Seller Code of Conduct & Account Setup, Verification, and Identity Requirements
Trace the end-to-end account setup and verification flow, listing each document and data point required at every step
Explain how identity, business, and banking verification differ and what causes each to fail
List the top 10 causes of verification rejection and the corrective action for each
Create a timeline of what a new seller must complete before their first listing goes live
Your checkpoint
A verification readiness checklist with 15+ items and a mock submission you can walk through without notes
Product Listing Creation, Categorization, and Catalog Accuracy
Deconstruct a compliant product listing into its required and optional attributes and state the rule for each
Practice categorizing 15 sample products into the correct category and justify each choice
Identify the most common catalog-accuracy errors (variation misuse, mismatched attributes, duplicate listings) and how to fix them
Write three complete sample listings (title, bullets, description, attributes) that meet accuracy standards
Your checkpoint
A catalog-accuracy workbook with 15 categorized products and 3 fully written compliant listings
Product Compliance, Safety, Restricted Products, and Intellectual Property
Classify 20 products as allowed, restricted, or prohibited, citing the governing rule for each
Outline the documentation required for regulated categories (safety certifications, labeling, warnings)
Explain the difference between trademark, copyright, patent, and trade dress issues and give one example of each
Draft a pre-listing compliance review checklist a seller can run in under 10 minutes
Your checkpoint
A compliance triage sheet covering 20 products plus a one-page pre-listing IP and safety checklist
Pricing, Fees, and Payments & Inventory Management and Fulfillment Operations
Build a fee model that computes total cost of a sale across referral, fulfillment, storage, and other charges for three price points
Calculate landed cost, break-even price, and margin for five sample products
Compare fulfillment options on cost, speed, and control, and state when each is preferable
Design a replenishment rule (reorder point and quantity) for two products with different velocity
Your checkpoint
A pricing and fulfillment spreadsheet with worked examples for 5 products and 2 replenishment rules
Order Handling, Shipping, and Customer Service & Returns, Refunds, and Dispute Resolution
Map the order lifecycle from placement to delivery, naming the seller obligation and deadline at each stage
Write four customer-service response templates (pre-sale question, delay, damage, return request) that stay within policy
Walk through the return and refund flow, including who pays return shipping in common scenarios
Explain how to respond to a chargeback or dispute, including evidence to submit and timelines
Your checkpoint
An order-handling playbook with a lifecycle map, 4 templates, and a dispute-response evidence list
Seller Performance Metrics and Account Health & Advertising, Promotions, and Sales Growth Tools
Define each core performance metric, its formula, and the threshold that puts an account at risk
Diagnose three hypothetical account-health problems and propose a corrective action plan for each
Compare advertising and promotion tools by objective (launch, clearance, brand awareness) and pick the right tool for each
Draft a 30-day launch ad plan with budget, targeting logic, and success metrics
Your checkpoint
An account-health dashboard template plus a 30-day advertising plan with budget and KPIs
Marketplace Rules, Policies, and Seller Code of Conduct & Product Listing Creation, Categorization, and Catalog Accuracy & Product Compliance, Safety, Restricted Products, and Intellectual Property
Take two full-length practice exams under timed conditions and log every missed question by domain
Re-study your three weakest sub-topics and rewrite the relevant cheat-sheet sections
Re-drill the highest-weight domains until you score 85% or better on each
Review all prior deliverables for gaps and consolidate them into a single exam-day reference sheet
Your checkpoint
Two timed practice scores of 85%+ plus a consolidated one-page exam-day reference sheet
Milestones
Week 2: Can explain every verification step and rejection cause from memory, and score 80%+ on a self-made policy and verification quiz
Week 4: Correctly classify 18 of 20 products as allowed, restricted, or prohibited and name the governing rule for each
Week 6: Complete a full order-to-refund walkthrough with no policy gaps, and produce all four service templates
Week 8: Score 85%+ on two timed practice exams and show a written remediation log for every missed question