Account Setup, Verification, and Identity Requirements
Domain 2: Account Setup, Verification, and Identity Requirements
This domain tests the identity chain behind a selling account: who the legal seller is, who controls it, where money goes, and whether the documents agree. Most questions are mismatch questions.
The identity chain
The account must identify a legal entity or sole proprietor, a beneficial owner, and an authorized representative. Documents must agree across registration name, tax identity, bank account holder, and identity documents. A trade name or storefront name is not a legal identity. Verification can be triggered at registration, at a threshold, after a bank-account change, after an address change, or when risk systems see inconsistency.
Multi-account rules
A seller normally may hold one selling account per region unless it has a legitimate business justification and approval. Related accounts are linked by shared bank accounts, credit cards, addresses, devices, or beneficiaries. Creating a second account to avoid a limit or suspension is a serious violation.
Worked example
A seller registers "Northwind Trading" but the bank statement shows "NW Trading LLC" and the ID shows a personal name. Support asks for a bank letter. The correct package is a bank letter on bank letterhead naming the legal entity and account number, a government ID for the beneficial owner, and a business registration document showing the trade-name link. A screenshot of online banking is weaker than a bank letter and may be rejected.
Traps
Assuming a storefront name is the legal name; submitting edited documents; using a third-party bank account without authorization; and ignoring a re-verification email because the account is still active.