MS-700 case studies
MS-700 · Put your knowledge to work in context.
Microsoft 365 Certified: Teams Administrator Associate is an intermediate-level Microsoft certification for administrators who work with Microsoft 365. Microsoft describes the role this way: a Teams administrator plans, implements, manages, and maintains internal and external collaboration and communication solutions using Teams, and is responsible for configuring and managing teams, channels, chat, apps, events, and calling. The MS-700 case studies are 5 cases and about 4,528 words.
1The Manila pilot is failing and the CIO wants more bandwidth
Contoso is piloting Teams for 400 users in Manila ahead of a 12,000-seat rollout. Pilot feedback is uniformly bad: screen sharing freezes, audio drops mid-call, and file uploads time out.
786 words, about 4 min2One approved vendor app, one pinned internal app, one pre-release mistake
Fabrikam's security team has approved a third-party scheduling app for exactly 40 HR recruiters; everyone else must be blocked from it. At the same time, the internal IT team has built a custom Teams tab app for expense approvals that must be pinned in the left rail for all 3,000 users at first sign-in.
952 words, about 5 min3PSTN for three countries on an existing SBC contract
Northwind has 5,000 Teams users; 1,200 need PSTN dialing. Two certified SBCs run active/active in Chicago and Amsterdam, connected to local carriers under a SIP trunk contract with two years remaining.
945 words, about 5 min4Inbound calls disconnect at thirty seconds
Tailspin's 800 sales users make and receive calls through Direct Routing with media bypass enabled on the voice route. Since a firewall rule change last Tuesday, roughly 22% of inbound PSTN calls disconnect at almost exactly 30 seconds.
891 words, about 4 min5Guests, shared channels, and a label that will not appear
Adatum has acquired Litware. Litware's 2,000 users will stay in their own tenant for nine months, during which 120 joint project teams are needed, each mixing Adatum and Litware members collaborating on files.
954 words, about 5 min