MS-700 key terms

The web portal at admin.teams.microsoft.com where administrators configure Teams for an organization, including users, policies, meetings, voice, devices, and apps.

A set of cmdlets used to manage Teams settings at scale from a script or console, such as creating and assigning policies, managing users, and automating configuration tasks.

The built-in policy of each type that applies to every user in the tenant unless a more specific policy is assigned to them, setting the baseline behavior for the organization.

A collection of predefined policies bundled for a job role, such as frontline worker or education, that can be assigned to many users at once and then customized.

Assigning a policy to a security group or distribution list so all members inherit it, with a rank value deciding which policy wins when a user belongs to several groups.

A predefined blueprint that specifies the channels, apps, and settings used when a new team is created, helping keep team structure consistent across the organization.

A Microsoft Purview label applied to a team that can enforce privacy, external sharing, and access settings defined by the organization's information protection policies.

A setting that lets people outside the organization join teams and channels with a guest account, with capabilities limited by guest permissions and the relevant policies.

A setting that controls whether users can chat and call with people in other organizations or specific domains, without those people becoming guests in the tenant.

The setting that defines how a user runs Teams alongside Skype for Business, such as Teams Only, Islands, or Skype for Business with Teams collaboration.

A tool in the Teams admin center where you describe network sites and personas to estimate the bandwidth required for Teams voice, video, and meetings.

A Microsoft 365 admin role that can manage Teams configuration, including policies, meetings, voice, and apps, without being a full tenant administrator.

A channel open to every member of its team, where conversations are visible to all members and files are stored in the team's SharePoint site.

A channel whose membership is a subset of the team; only invited members can see its conversations and files, which live in a separate SharePoint site.

A channel that can be shared with people outside the team, including members of other organizations, without giving them access to the rest of the team.

A policy that controls chat features for its users, such as editing and deleting messages, read receipts, content filters, and chat with external participants.

A policy that decides which apps are allowed or blocked for the users it applies to, covering Microsoft, third-party, and custom apps.

A policy that installs apps for users, pins them to the app bar, and controls whether users can upload custom apps of their own.

Tenant-level settings in the Teams admin center that govern apps for everyone, including whether third-party or custom apps are allowed and which external apps can be used.

The collection of apps available in Teams, made up of Microsoft-provided apps, apps from the public store, and custom apps uploaded for internal use.

A consent model that lets a team owner or chat member approve an app's access to that specific team or chat data without tenant-wide admin consent.

An app built by or for the organization and uploaded as a package to the org app catalog, then made available to chosen users instead of the public store.

A policy that controls meeting features for its users, including scheduling, recording, transcription, who can bypass the lobby, and who can present.

A waiting area where participants stay until an organizer or presenter admits them, with policy settings deciding which types of participants must wait.

A cloud voice feature that answers incoming calls and routes them through menus or name search to the right person or department, typically using a resource account.

A cloud voice feature that holds incoming calls and distributes them to a group of agents according to a routing method, with overflow and timeout handling.

A set of normalization rules that convert the numbers users dial into E.164 format for routing, together with any prefix settings and voice routing assignments.

A policy that ties a user's outbound calls to a PSTN usage record, which in turn determines the routes and session border controllers used for Direct Routing.

A voice option that connects the organization's own session border controller to Phone System, so users make and receive external calls through an existing telephony carrier.

A Microsoft-provided service that supplies users with a phone number and public switched telephone network connectivity so they can call external numbers without their own gateway.

The Microsoft 365 service that provides call handling and private branch exchange capabilities for Teams users, including integration with PSTN connectivity options.

An account assigned to an auto attendant, call queue, or meeting room so that feature can receive or place calls and be licensed and configured.

A web reporting tool that aggregates call and meeting telemetry so administrators can spot patterns and identify networks or devices with poor quality.

A per-user view in the Teams admin center showing details of a specific user's calls and meetings, including media quality, devices, and network metrics.

A Microsoft 365 report showing activity such as active users, messages, calls, and meetings, used to track adoption and usage trends over time.

Diagnostic files generated by the Teams client, retrievable from the client's settings, that record sign-in, connection, and call events for troubleshooting.