NAA CAM case studies
NAA CAM · Put your knowledge to work in context.
The Certified Apartment Manager (CAM) is a credential offered through the National Apartment Association Education Institute (NAAEI), the education arm of the National Apartment Association (NAA). NAA describes itself as "the leading voice for the rental housing industry," and its credential family includes CAM alongside CALP, CAMT, CAPS, and CAS. CAM is aimed at property managers and operators who run apartment communities and want a recognized marker of operational competence; NAA's site lists Property Managers/Operators as one of its core audiences. This page supports independent study for the CAM exam and is not affiliated with, endorsed by, or sponsored by NAA or NAAEI. The NAA CAM case studies are 5 cases and about 2,847 words.
1Mid-Year NOI Reforecast With a Pending Roof Invoice
Riverbend Commons is a 220-unit Class B community whose approved budget projected 1.42 million in NOI for the year. Through June, occupancy is 91% against a 94% budget, average rent is 1,285 versus 1,310, and concessions total 38,000 against a 15,000 budget.
618 words, about 3 min2Lease-Up Funnel With High Traffic but Slow Conversion
Northgate Flats is a 180-unit lease-up that opened four months ago. It has 81 leases signed (45% occupied), 620 recorded visits, 190 completed applications, and 81 approved leases.
549 words, about 3 min3Renewal Season With an Accommodation Request and Service Complaints
Maple Ridge is a 300-unit community at 93% occupancy. In the next 90 days, 180 leases expire.
564 words, about 3 min4Supervisor Resistance, Overtime, and a Struggling Leasing Consultant
Summit Ridge is a 260-unit community with a 10-person on-site team. Ray, the maintenance supervisor, has 14 years of service and strong technical skills but refuses to use the new mobile work-order system.
532 words, about 3 min5Water Intrusion, Mold Concern, and an ESA Request
Pine Grove is a 150-unit community built in 1984. After three days of heavy rain, eight ground-floor residents report water staining and musty odors.
584 words, about 3 min