CHTP study guide
CHTP · Work through your exam, one topic at a time.
The Certified Hospitality Technology Professional (CHTP) is a professional credential in the hospitality technology field. CHTP® is a registered service mark of Hospitality Financial and Technology Professionals (HFTP), the international nonprofit association established in 1952 that serves the finance and technology segments of the hospitality industry. The CHTP study guide has 5 sections and about 1,983 words.
01Technology Strategy
Technology strategy in a healthcare organization translates clinical, operational, and financial goals into a multi-year technology direction. A candidate must separate three things that questions deliberately blur: strategy (where we are going and why), planning (how and when), and portfolio management (which investments, in what sequence).
255 words, about 1 min02Leadership and Governance
Technology governance defines who decides what, and how accountability flows. Know the decision domains (architecture, investment, standards, prioritization), the committee structure (executive steering, operational, architecture review), charters that state scope and authority, RACI clarity, escalation paths, and performance reporting.
245 words, about 1 min03Systems, Infrastructure and Network Operations
Core knowledge: availability and resilience design (redundancy, failover, load balancing), disaster recovery versus business continuity, RTO versus RPO, backup versus replication, capacity and performance management, patch and vulnerability management, change/incident/problem management, and monitoring that produces actionable alerts. In healthcare, add clinical downtime procedures, segmentation of medical-device networks, wireless coverage for point-of-care devices, and criticality tiering of systems.
253 words, about 1 min04Data Management
Data management spans governance (ownership, stewardship, policy, decision rights), quality (completeness, accuracy, timeliness, consistency, uniqueness), lifecycle (capture, storage, retention, destruction), and interoperability. Know master data management and patient/provider identity, metadata and data lineage, analytics architecture (warehouse, lake, lakehouse), and the standards landscape: HL7 v2 messaging, FHIR for RESTful APIs and resources, DICOM for imaging, X12 for claims, plus terminologies - ICD-10 for diagnoses and procedures, SNOMED CT for clinical concepts, LOINC for laboratory observations, RxNorm for medications.
238 words, about 1 min05Security, Privacy and Compliance
Ground the domain in confidentiality, integrity, and availability plus risk-based security: risk assessment, risk treatment, and continuous monitoring. For HIPAA, know the Security Rule's administrative, physical, and technical safeguard families and the required-versus-addressable distinction; the Privacy Rule's minimum necessary standard and permitted uses; breach notification expectations; and business associate agreements.
992 words, about 5 min