ARE 5.0: PjM study materials
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ARE 5.0: PjM flashcards

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32 cards. Read the term and the definition here. The deck at the top of this page is optional.

Direct labor multiplier
A factor applied to raw salary cost to cover overhead, fringe benefits, and profit. It converts direct labor cost into a billable rate for a project.
Break-even multiplier
The minimum billing multiplier at which a project neither gains nor loses. Computed as (1 + overhead rate) divided by (1 minus profit target).
Utilization rate
Billable hours divided by total paid hours for a staff member over a period. It measures how much of paid time is chargeable to projects.
Resource leveling
Adjusting activity start and finish dates to resolve resource over-allocation. It may extend the project duration because it can push activities past their float.
Resource smoothing
Leveling that stays within available float, so the critical path and project completion date do not change. Used when duration must be protected.
Critical path
The longest sequence of dependent activities through the schedule. It determines the shortest possible project duration and has zero total float.
Total float
The amount of time an activity can be delayed without delaying project completion. Calculated as late start minus early start.
Staffing plan basis
Labor hours per activity divided by productive hours per full-time equivalent determines the number of staff needed during each project phase.
Work breakdown structure
A deliverable-oriented hierarchy that decomposes total project scope into manageable work packages. It is the basis for estimating cost, duration, and responsibility.
Work package
The lowest level of the work breakdown structure at which cost and duration can be reliably estimated and assigned to a single responsible party.
Cost performance index
Earned value divided by actual cost. A value below 1.0 indicates the project is spending more than the work completed is worth.
Schedule performance index
Earned value divided by planned value. A value below 1.0 indicates the project is behind the schedule baseline.
Estimate at completion
The projected total cost of the project. When current cost performance continues, it equals budget at completion divided by the cost performance index.
Cost variance
Earned value minus actual cost. A negative result means the project has spent more than the value of work performed to date.
Milestone
A significant event or approval point on the schedule with zero duration. It consumes no resources and marks completion of a phase or deliverable.
Fast-tracking
Compressing the schedule by overlapping activities that were originally planned to run sequentially. It increases coordination risk but adds no direct cost.
Crashing
Compressing the schedule by adding resources or overtime to critical-path activities. It shortens duration but almost always increases project cost.
Tuckman team stages
The sequence forming, storming, norming, performing, and adjourning. Conflict during storming is a normal developmental phase, not necessarily a failure.
RACI matrix
A responsibility chart assigning Responsible, Accountable, Consulted, and Informed roles per task. Each task should have exactly one Accountable party.
Span of control
The number of direct reports a manager can effectively supervise. Commonly estimated at five to nine before delegation or sub-leadership becomes necessary.
Expert authority
Influence derived from specialized knowledge or skill rather than formal position. It persists even when the project manager holds no line authority.
Referent authority
Influence based on respect, trust, and personal relationships rather than title. It is earned through consistent and fair behavior with the team.
Collaborating conflict mode
A conflict approach that seeks a win-win outcome by addressing both parties' underlying interests. It is typically the most time-consuming mode.
Herzberg two-factor theory
Hygiene factors such as pay and working conditions prevent dissatisfaction, while motivators such as achievement and recognition produce genuine satisfaction and engagement.
Project risk definition
An uncertain event that, if it occurs, affects project objectives. Unlike an issue, a risk has not yet happened and has a probability and impact.
Expected monetary value
Probability multiplied by impact for a given risk. Summing EMVs across identified risks gives the basis for the contingency reserve.
Risk register
A log of identified risks recording cause, probability, impact, score, owner, planned response, and trigger. It is reviewed and updated throughout the project.
Contingency reserve
Funds set aside for identified risks that have been accepted. The project manager typically controls this reserve without sponsor approval.
Management reserve
Funds held for unknown-unknown risks not identified during planning. Drawing on it usually requires sponsor or organizational approval.
Risk mitigation
A response that reduces the probability or impact of a threat before it occurs. It differs from acceptance, which takes no proactive action.
Risk transfer
Shifting the financial consequence of a risk to another party through insurance, contracts, or hold-harmless clauses. Ownership of project outcomes remains with the firm.
Risk score
Probability multiplied by impact on a defined scale, commonly a 3x3 or 5x5 matrix. High scores require a documented response plan before execution.