EXIN VFB Functioneel Beheer en AI study plan

Describe in your own words how the functioneel beheerder position sits between business and IT, and name at least four interfaces with other roles

Explain the difference between information provisioning (informatievoorziening) and information management (informatiemanagement) using an example from your own organisation

Map the primary business processes of one case organisation and mark where information systems support them

Define at least ten core terms from both domains in a personal glossary

Work through the process cycle of change management, incident management and problem management and state per process which activities belong to functioneel beheer

Write out how a requirements process runs from demand to acceptance, including who signs off at each step

Distinguish user management and authorisation tasks from technical application management

Explain how the information architecture and the business information model steer functional design choices

Identify at least five concrete use cases where AI can support functional management tasks and rank them by expected value

Analyse one use case in depth: describe input data, model type, output and the human check in the process

Distinguish generative AI, classification and rule-based automation and explain when each fits a functional management task

Draft acceptance criteria for an AI-supported function in a change process

Set up a data quality analysis for one dataset used in an AI use case, using completeness, accuracy, consistency and timeliness

Explain the difference between data governance and AI governance and name the roles that belong to each

Identify which privacy risks (GDPR) and security risks play a role in your chosen use case

Propose at least three concrete control measures to improve data quality

Explain how the GDPR requirements for transparency, purpose limitation and data minimisation apply to an AI application in functional management

Describe the principles of the EU AI Act by risk category and place your own use case in a category

Analyse at least two ethical dilemmas in AI use, such as bias, autonomy or accountability, and take a reasoned position

State who within the organisation is accountable for the output of an AI system and how this is recorded

Describe how the role of functioneel beheer changes when AI components become part of the application landscape

Draft a requirements specification for an AI-supported function, including non-functional requirements for explainability and monitoring

Design a human-in-the-loop process for one AI output and describe the escalation path

Formulate at least five questions a functioneel beheerder must ask a supplier about an AI component

Convert governance and compliance requirements into concrete process agreements within functional management

Write an escalation procedure for incidents involving AI output, including who assesses impact

Design a periodic review of an AI application: what is measured, how often and by whom

Test your agreements against one realistic scenario and note the gaps

Repeat all domains using a weighted question set and score at least 75 percent

Explain every wrong answer and write down the correct reasoning in your own words

Summarise the mutual relationships between the six domains on one sheet

Rehearse the role of functioneel beheerder in an AI-driven change in a short presentation to a colleague or study partner